ServicesDocuGUARD

Benefits

Stop rubber stamping prequalification forms laden with inaccuracies. With DocuGUARD, you’ll get a qualified Customer Service Representative (CSR) to review each of your contractor’s forms to verify the accuracy of those forms. We verify that regulatory forms, insurance statistics and contractor licenses are submitted properly and accurately. If there are problems, we will educate and assist your contractors in filling out forms. You can be confident that you are getting more premium content, more efficiency, and more capability.

Customer Service Representative

Each contactor is assigned a permanent CSR who helps them through the entire PICS process. They help them register, submit OSHA logs and other regulatory requirements per country, and follow up when there is missing or incorrect information. Contractors develop a “first-name-basis” relationship with their CSRs, which enables them to complete the process faster and with less difficulty.

PQF Verification

CSRs verify the prequalification form for completeness and accuracy. Each CSR is assigned by industry and geographic location and is trained in the subtleties of each area. Escalation procedures and quality control allow PICS to maintain the highest levels of accuracy.

Safety Manual Verification

CSRs verify that the contractors have a valid safety manual. This verification is a simplified version of the Manual Audit and should only be considered for contractors performing low risk tasks.